Frequently Asked Questions
- How do I change my address on my Billy Program card, so that I can receive coupons, etc. ?
- Is there an expiry date on gift cards? How do I find the balance remaining?
- What are the policies for reservations and cancellations for the Holiday season?
- What else goes on at The Merchantman?
- What is The Galley?
- What about dietary needs?
- Can I order "to go" items?
- I'm planning a party.... can you help?
- Can you accommodate special requests?
- What is Gooner's?
- How late is the kitchen open?
- Do we need reservations?
During your next visit to the pub, you can leave your name and new address with your server. Or you can email info
merchantmanpub [dot] com with your new information.
After 12 months of non-use, a $2.00 per month service fee will be deducted from the remaining balance. If you would like to find out the balance on your gift card, you can either look on your last receipt or visit the Merchantman Pub and we can swipe the card.
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For parties of 16 people or less, the Chart room can be booked, with other reservations in the room also.
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For groups wanting a private party, Gooner's can be booked for the entire night with a $200 room charge.
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The reservation must be confirmed with exact numbers 24 hours in advance - if not, it will be cancelled.
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For parties of 16 people or more, the Chart room can be booked, with other reservations in the room also.
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For groups wanting a private party, Gooner's can be booked for the entire night with no room charge. (Gooner's can seat 24 people).
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If Gooner's is booked and a private party is wanted, a room charge for the Chart room will be $500. (For parties with numbers between 28-34 there will be no room charge).
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The reservation must be confirmed with exact numbers 24 hours in advance - if not, it will be cancelled.
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Cocktail and stand-up receptions in Gooner's and the Chart room require a minimum food order from the Hors D'oeuvres menu.
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New Year's Eve reservations require a credit card number with a $25 deposit per person.
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New Year's Eve reservations must be confirmed by December 18th. A full refund will be given if cancelled on or before the 18th. If cancelled after the 18th, NO refund will be given.
We have a membership program called "Arrgh Billy" where you can earn points and receive gift certificates and cards from us for you birthday and anniversary.
We encourage all our guests to become involved with Pub fundraising activities. Our annual golf tournament is the weekend after Labour Day and our curling tournament is in April.
Check out our webpage regularly for updates and info on upcoming events at The Merchantman Pub.
If you don't have time to sit and have lunch, coffee or dessert, The Galley can help. Each morning fresh coffee, cinnamon buns, muffins and other treats are made. You can order sandwiches on assorted breads, salads, soup and desserts all to go home or to your office. We also take special catering orders for lunch.
Because our menu items are made and prepared here at The Pub, we have the ability to modify menu items to meet most dietary concerns such as food allergies and gluten free items. Please call and inquire if you have a special need.
All our menu items are available "to go". Give us a call ahead of time and we can recommend items that will work for you.
Whether your party is at your home or here at The Merchantman, we can assist you in your planning. For out-of-house catering, we can work with you, help with suggestions and help you have a function for up to 75 guests. For in-house, we have the "Chart Room" and "Gooner's". The Chart Room can seat up to 35 people or for stand up receptions, can hold up to 60 people. Gooner's can seat 24 people and for stand up receptions, can hold up to 35 people. We have an extensive hors d'oeuvre menu and we can also prepare special three course menus for your group.
The Merchantman Pub is always happy to try to meet special needs and requirements. We are wheelchair accessable and have a dedicated wheelchair washroom.
It is a special bar and sitting area with a much quieter atmosphere. Gooner's is serviced by the same kitchen as the Pub, allowing Gooner's to serve the same food as the Pub Menu. Gooner's can seat up to 24 people for dinner and for stand up cocktail parties it can accommodate up to 35 people. Gooner's is very popular for special parties and meetings.
June 15th to October 1st - 11:30 a.m. to 10:00 p.m.
October 2nd to June 14th - 11:30 a.m. to 9:00 p.m. (Monday to Thursday) and 11:30 a.m. to 10:00 p.m. (Friday and Saturday).
The majority of the time, in the off season, we are able to accommodate everyone. During the busy summer season and on Thursday, Friday and Saturday, we recommend you call and make a reservation. For large groups of 8 or more, a reservation is required.